Indeed CEO Reveals the 2 Essential Questions He Always Asks in Job Interviews—More Crucial Than a Resume

Chris Hyams, the CEO of Indeed, adopts an innovative strategy. interviewing job candidates , he says.

Usually, when an interviewee approaches him, they have already undergone scrutiny of their abilities and background from other key figures inside the organization, notes Hyams, who has served as the CEO of Indeed. since 2019 So he has the chance to pose more offbeat, character-focused inquiries.

He remarks, 'It’s amusing; as I continue doing this, I find myself seeking less specific knowledge or expertise.' He emphasizes that ‘the crucial factors are curiosity and flexibility rather than your past experiences.’

Hyams explores these two soft skills by posing these questions in each interview he carries out, as he mentions:

  1. What piques your intense curiosity?" Alternatively, "What holds deep significance for you?
  2. Share with me a tale from your past where you felt absolutely certain about an idea only to later discover that you were entirely mistaken.

The responses you provide don’t always have to be job-related. “What I’m really keen on is something that’s not tied to work,” explains Hyams. “For instance, discussing how you spent 45 minutes sharing your experiences with making sourdough bread—maybe recounting the 57 distinct recipes you’ve attempted, along with experimenting with various temperatures and moisture levels… If someone shows such deep interest... It all comes down to figuring out what else they could become passionate about.”

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Likewise, Hyams looks for employees capable of adapting when their strategy or concept doesn’t work out, and then taking responsibility for their mistakes afterwards. Various other business leaders, including the billionaire serial entrepreneur Mark Cuban To Rent the Runaway CEO Jennifer Hyman , also highlights flexibility as a highly sought-after job skill — particularly with artificial intelligence becoming more prevalent in work environments.

According to Hyams, "Working with someone who's always right or refuses to acknowledge their mistakes can be challenging because nobody is perfect."

The CEO ofIndeed adopts a more innovative approach to interviews: He usually refrains from reviewing applicants' CVs prior to their discussion. His aim is to form an opinion about individuals without being influenced by their previous experiences upfront. according to what they demonstrate to him without letting what was written on the sheet of paper affect him.

I find it crucial to attempt dispelling as many preconceptions as possible beforehand and simply evaluate an individual…. Despite my desire to believe that I am logical and receptive, I acknowledge that I harbor biases. Biases are universal," Hyams states. "There are particular institutions, academic credentials, and corporations I lean towards orAgainst unconsciously; regardless of the effort I put into being impartial, these ingrained tendencies remain evident.

When interviewing candidates for the same position, being aware that one applicant holds an equivalent job title could unconsciously lead to bias towards them, as he points out. Such prejudices can hinder advancement opportunities for specific demographics such as women, racial minorities, and individuals with disabilities from progressing up the career hierarchy, according to Hyams.

He states that one of Indeed’s fundamental beliefs is the concept that talent is widespread, yet opportunities are unevenly distributed.

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